We work directly with some of the largest brands and retailers in the world to bring you the name brands that are famous for their quality and style. Like many small businesses, we started in our basement in Cedar Rapids, Iowa in 2003.
Both of us having a business and retail background, we had a vision of building our own successful brand where we could use our entrepreneurial skills we had always dreamed of. Our passion is to serve and help others, so starting this business enabled us to offer great opportunities for people in our community along with offering our customers a place to shop with great value and customer service. If you are wondering where BHFO got its name, the B and H are our daughter's initials and F and O stand for Factory Outlet. We continued to partner with new brands and expand across other global marketplaces, and our business grew rapidly.
Now, after three moves to accommodate our growth, we call a 240,000 sq. Facility in Cedar Rapids home. With the inclusion of the Perfect PickT order fulfillment technology, BHFO is able to provide faster and more accurate service from its newest location.
We strive for 5-Star Customer Service. We want you to enjoy your experience and come back to shop often. We love to talk to our customers! We appreciate the opportunity to serve you! We would be happy to hear from you!We are dedicated to our customers and feel you should have the personal attention you deserve. Not only do we offer incredible pricing, but it is our desire to earn 5 Stars from you every day.
We continue to make YOU, our customer, our number one priority. We want your continued business!
We would love to hear from you if you have questions, suggestions or just want to chat! Be sure to check our FAQ, too!Our Customer Service team is at your service. 7:30am - 4:00pm CST. Which service used is determined by weight and destination. Sorry, but we do not adhere to requests for a preferred service. For guaranteed tracking we recommend selecting our expedited service, UPS Expedited. For guaranteed tracking, select International Expedited. Expedited International must be selected as the service class.
Government regulations prohibit marking merchandise below value or marking items as "gifts". If you wish to prevent this automatic consolidation, please make sure to space your payments over 2 hours apart. How do I return my order? We want you to be completely happy! If there are any signs of wear, heavy perfumes or smoke we will not process a return.Intimate apparel bottoms including panties and swimwear bottoms are non-returnable. If you have questions on how to return an item, please contact our Customer Service team. Can I return an item outside of 30 days? Since you are an outlet that offers incredibly deep discounts, can I expect quality items? BHFO is an off-price retailer delivering great value to our customers by combining the Best Brands in Fashion at Better Prices. Our buyers are always searching for the hottest deals for the entire family. Some of the products we offer may have been on a sales floor and could have been tried on, just like what you find when you shop at a retail store. In addition, since they are sent through a reverse supply chain ex.
Our preowned conditioned items have been used or worn previously. We will do our best to describe the condition of these items. We may not be able to provide additional photos of the condition.The following are examples of minor imperfections that are possible and will not be noted as flaws in the description. Item may possess one or more price tags and/or stickers indicating multiple markdowns.
If an item is missing embellishments/buttons but extras are included, we will not disclose this in the description. Missing beads/embellishments will be noted if item does NOT come with extra. If they are loose or come with extras we will not note this in the description. We are not responsible for variances in certain materials such as silk, linen and other natural fabrics.We find that many of these imperfections can be easily fixed. Any major flaws not listed above will be stated in the description of the item. Due to lighting and computer monitor settings there may be variations in color of the item pictured. BHFO will do our best to describe the item. However, due to the low prices and large selection that we offer, we cannot list every single detail of an item such as texture, pattern, closure, fit, etc.
We do encourage you to enlarge the photo for further detail. Can I shop by size? BHFO sells thousands of items each week and our inventory is constantly changing. Since our inventory changes daily, we cannot promise that we will have the exact same item or size in our inventory tomorrow. How do I know if apparel is true to size?
Sizing often varies by brand. We recommend searching the manufacturers website to view their size chart for additional fit and measurements. We supply some measurements, but because of our outlet model, we are unable to list all measurements.BHFO stated measurements listed are within 2 inches including inseam and length. Yes, you can in most cases. How do I cancel my sale?
You can still certainly reach out to our Customer Service team to attempt to cancel, but we are Not always able to guarantee. Rates are the same as U. Do you consolidate separate orders? How do I track my order? You can check the status of your package once it's in transit.
I received the wrong item. We will make it right!
If there are any signs of wear, heavy perfumes or smoke the item will not be accepted for return. We are committed to providing customers with the most unique and high-quality products. If you would like to share your experience with us we would love to hear from you! Thank you from all of us at BHFO.
Enjoy your shopping and come back soon! Photographs taken by our photographers are the property of BHFO and may not be used; unless we give you written permission to use them. If for some reason the item is unavailable we will make every effort to contact our customer and remedy the situation. Use the size charts below to help you determine the perfect fit for many of the brands and styles that we sell. If your measurements fall in between, we recommend that you order the next larger size.You may also refer to the actual brand website for their size chart. Lucca Womens White Lace-Up Split Hem Shirt Sweater Top S BHFO 0037. LINI Womens Caroline Ivory Wool Blend Lace Knit Sweater M BHFO 8316. New York Womens Green Shirt Cardigan Sweater Top O/S BHFO 0778. Vimmia Womens White Reversible Open Back Shirt Pullover Sweater Top XS BHFO 6183. This listing is currently undergoing maintenance, we apologise for any inconvenience caused. This item is in the category "Clothing, Shoes & Accessories\Women\Women's Clothing\Dresses". The seller is "bhfo" and is located in this country: US. This item can be shipped worldwide.